SmoothSail

Sell online without the busywork

Open a shop, take orders and get paid. SmoothSail looks after the storefront, the checkout, the delivery charges and the paperwork, so you can get back to making the thing you sell.

No card needed. Plans from MYR99.00 a month when your trial ends.

Everything in one place

The parts of selling that nobody enjoys

Most of running a shop is not the fun bit. It is working out what delivery should cost, chasing an order that has not been packed, and finding out on a Tuesday that your payment method never worked.

A shop that looks like yours

Five starting points, each with its own palettes and type. Change the words and the colours; leave the layout to us.

A checkout people finish

Three short steps or one page, whichever suits your customers. Every field you can turn off, you can turn off.

Delivery that adds up

Zones and weight bands, so a heavy parcel to Sabah costs what it actually costs.

Orders you can work through

Awaiting, processing, packed, shipped. Add a tracking number and the customer gets a link.

Stock that stays honest

Counted down as orders arrive, given back when one is cancelled. It stops the sale at zero.

Numbers you can act on

Which product earns, which variant sells, what you took last week — and a CSV of exactly what you are looking at.

The thing that catches people out

We tell you why, not just that

On most platforms, switching on cash on delivery is not enough — it also has to be allowed on the delivery option the customer picked. Miss that and checkout says “no payment options available” and leaves you to work out why.

SmoothSail names the cause on the customer’s screen, and warns you in your admin before anyone can hit it.

Cash on delivery is not offered for this delivery option

Go back and pick a different delivery option, or contact the store.

What the customer sees

Cash on delivery will not appear at checkout. It is switched on here, but none of your shipping rates allow it.

What you see

Made for here

Malaysian by default, not by plugin

Ringgit, the sixteen states, peninsular and East Malaysia delivery zones, the couriers you already use, and the tax fields an e-invoice needs — set up before you sign in for the first time.

Delivery zones ready to go

Peninsular and East Malaysia, with weight bands already priced. Change the numbers, keep the structure.

Cash on delivery done properly

Allowed per delivery option, because a courier that does not collect cash should not offer it.

The gateways people here use

FPX, e-wallets, instalments and cards. Set your keys once and pick which appear at checkout.

Couriers with real tracking links

Type the number, the customer gets a working link. No copy-and-paste into a courier site.

E-invoice fields from day one

TIN and business registration number sit on the customer record, so nothing has to be re-keyed later.

Your timezone, your day

Every report and every “today” total is worked out in Malaysian time, not the server’s.

Start today

Thirty days, no card, your own shop at the end of it

Set it up in an afternoon. If it is not for you, walk away — nothing to cancel and nothing charged.